Sites Where You Can Find Online Reviews for Businesses
Online Reviews for Businesses
In an age where digital presence can make or break a company, online reviews play a pivotal role in shaping customer perception. Whether you’re shopping online, booking a hotel, or choosing a new dentist, reviews help you gauge the reliability and quality of a business. Here’s a comprehensive list of popular review platforms where you can find authentic customer opinions and ratings across a wide variety of industries.
1. Google Reviews
Google’s built-in review system is the most widely accessed platform for business reviews, directly integrated with Search and Maps. Users can leave star ratings, comments, and even upload photos.
2. Yelp
Ideal for restaurants, local businesses, and services, Yelp is known for detailed reviews and a strong community of reviewers.
3. Facebook Recommendations
Businesses with Facebook pages can collect reviews through the Recommendations feature. People often trust Facebook reviews due to the real-name policy and social connections.
4. TripAdvisor
Perfect for travel and hospitality-related reviews — from hotels to attractions and local tours. User photos and real-time traveler feedback make this platform valuable.
5. Trustpilot
Used globally, Trustpilot is great for e-commerce sites and service-based companies. It also allows businesses to respond to reviews, boosting transparency.
6. Better Business Bureau (BBB)
Ideal for checking complaint history, business ratings, and customer reviews in North America. It also offers accreditation to verified businesses.
7. Amazon Reviews
When it comes to product reviews, Amazon is unmatched in scale. Millions of users leave feedback, share photos, and vote on the helpfulness of reviews.
8. Angi (Formerly Angie’s List)
Focused on home services like plumbing, electrical work, and remodeling, Angi offers vetted, detailed customer feedback.
9. Glassdoor
Job seekers and employees can find reviews of company culture, salary estimates, and interview experiences — all anonymously.
10. Indeed Company Reviews
Similar to Glassdoor, Indeed allows users to browse real employee reviews, workplace ratings, and job satisfaction levels.
11. Capterra
Specialized in software reviews, Capterra helps users compare tools and read in-depth feedback from business users in sectors like HR, CRM, and marketing.
12. SiteJabber
A general review site primarily for online businesses and e-commerce platforms. It also highlights potential scams and untrustworthy companies.
13. Zomato
Popular in Asia and the Middle East, Zomato is a top platform for restaurant reviews, menus, photos, and pricing details.
14. ConsumerAffairs
Well-known for its in-depth customer reviews on appliances, insurance providers, health services, and telecom companies.
15. OpenTable
If you’re looking to book a restaurant and read reviews in the U.S., OpenTable provides ratings and real user feedback on food, ambiance, and service.
16. G2
Geared toward business software and tech solutions, G2 allows real users to review platforms like Salesforce, HubSpot, and QuickBooks.
17. Realtor.com
When it comes to real estate agents and agencies, Realtor.com offers user ratings, agent reviews, and performance data.
18. Houzz
A leading platform in the home design and renovation niche. Users can find reviews on architects, contractors, interior designers, and more.
19. Avvo
For legal services, Avvo provides attorney ratings and client reviews, along with information on legal specialties, credentials, and case outcomes.
20. Healthgrades
Looking for a doctor or dentist? Healthgrades lets users review medical professionals based on bedside manner, wait times, and overall experience.
21. RateMDs
Similar to Healthgrades but more globally oriented, RateMDs is a trusted review site for physicians, clinics, and hospitals.
22. DealerRater
If you’re in the market for a car, DealerRater features dealership and service reviews from customers who’ve had real vehicle purchase or maintenance experiences.
23. Yellow Pages Reviews
While primarily a business directory, Yellow Pages now integrates customer reviews for local services, retail stores, and tradesmen.
24. TrustRadius
A peer-to-peer review site for B2B software, offering detailed product evaluations, pros/cons lists, and comparison tools.
25. Influenster
Focused on beauty, wellness, and lifestyle products, Influenster combines reviews with social media influence to help consumers make informed buying decisions.
Why Online Reviews Matter More Than Ever
Online reviews offer a layer of transparency that modern consumers expect. Before trying a new restaurant, hiring a service, or purchasing software, people often turn to reviews for assurance. According to multiple consumer surveys, over 90% of people read online reviews, and 79% trust them as much as personal recommendations.
For businesses, positive reviews boost visibility, drive engagement, and directly influence sales. For consumers, these platforms offer firsthand insights, helping them avoid poor experiences and make confident decisions.
Whether you’re a consumer researching your next purchase or a business aiming to improve your reputation, online review platforms are indispensable. From product comparisons and restaurant ratings to software evaluations and medical provider feedback, there’s a review site for every need.
Staying informed through trusted review platforms not only saves time and money but also ensures you’re getting the best value — and the best experience — from your choices.
